Q&A

Q:How to use PIKEEPER Tag?

A: iPhone users can scan the QR code on the Tag directly with the built-in “Camera” app or visit the PIKEEPER website at https://www.PIKEEPER.com through a browser. For the best experience, we recommend using Safari or Chrome browsers. Android users can scan the QR code on the Tag with the “Google” app or other apps that have QR code scanning features, or visit the PIKEEPER website at https://www.PIKEEPER.com through a browser. For the best experience, we recommend using the Chrome browser.

1. Refer to the manual for instructions on setting up your PIKEEPER Tag and filling in your complete contact information.

2. Hide all your contact information and only leave your name.

3. Even if someone scans the QR code without your attention during daily use, they will not obtain your personal information.

4. When you lose your item, turn on the lost mode and set a reward amount.

5. In lost mode, all your information will be displayed forcibly. If the finder scans the PIKEEPER Tag, they will obtain your contact information, and you will receive an email notification indicating that your lost item has been found and waiting for the finder to contact you to return it.

Q: What products or tools can scan QR codes?

A: iPhone users can scan the QR code on the Tag directly with the built-in “Camera” app or visit the PIKEEPER website at https://www.PIKEEPER.com through a browser. For the best experience, we recommend using Safari or Chrome browsers. Android users can scan the QR code on the Tag with the “Google” app or other apps that have QR code scanning features, or visit the PIKEEPER website at https://www.PIKEEPER.com through a browser. For the best experience, we recommend using the Chrome browser.

Q: How does PIKEEPER Tag protect your privacy?

A: With PIKEEPER Tag, you don’t have to reveal personal information such as your name and phone number on luggage tags. You can enter the information you want to keep on the Tag edit page and choose which personal information you want to show to other users who scan your Tag. For example, you can choose to hide or show your name, phone number, and email address.

Q: How can I track the location of my luggage in real time?

A: Want to know where your luggage is at all times? Come and buy our pro version luggage tag, which works with Apple FIND MY APP just like Apple AIRTAG. You can use the FIND MY APP to ring your tag within Bluetooth range, or ask Siri for help. You can also find your items further away with the help of hundreds of millions of Apple devices in the FIND MY network.